Ge 10/02 Network Manuel d'utilisateur

PC SAdvanced Telephone MessagingRevised 10/02Network Client Guide Operating Instructions and Install GuidePhoneTree 2500 and 3500 series

Initial Setups: Call Options, continued10aicbjhgfde❺Click on the Call Options tab.a. Selecting the “Hangup Detect” option means that if the called par

11Initial Setups: Call Options, continuedfrom 1 to 1000. This mode only recognizes 9 when dialed on touch-tone phones. This feature is especially good

Initial Setups: Call Options, continued12❻Click on the Transfer Options tab. There are four options in the drop-down menu, Off, a) Mailbox, b) Phone S

13Initial Setups: Call Options, continueda. These dialing settings are included here if you need to makeadjustments on a per-PhoneTree basis. For exam

Initial Setups: Call Options, continued14e. Create Results File (Jobxx.out) for another application: If you wouldlike to save a call status file that

15Daily Operation: Starting a Call JobStarting a Call JobTo start calling, click the Call List button on the Easy Call screen:The light on the Server

Daily Operation: Checking Call Status16Checking Call StatusOnce your call job is complete, you will probably want to check the CallStatus, which will

17Daily Operation: Checking Call Status, continued❸Choose the PhoneTree for which you would like to view the Call Statusand click OK.❹Now you are back

Daily Operation: Checking Call Status, continued18❻Now you should get a notification that looks like the following. Click theOK button.❼You will be ta

19Daily Operation: Checking Call Status, continuedCall Status is inthis column.Use Windows Explorer to locate and move a copy of Wordpad to thedirecto

Table of Contents2Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3Step One: Verify Your PC Com

Daily Operation: Checking Call Status, continued20Standard Call StatusesNot Called Yet — Person has not been called yetAns by Person — Message was del

21Reference: Importing Data❷PhoneTree can use data generated in anymember management software package aswell as any common office software product(Mic

Reference: Importing Data, continued22❸Click herefirst, then……do this!❸Choose the PhoneTree for which you would like to import a file and clickOK.❹Cho

23Reference: Importing Data, continued❺Choose the list you would like to use from the following dialog, then clickthe Open button.Note: this assumes y

Reference: Importing Data, continued24Now the name ofyour imported fileshows up here.❼You will be taken back to the Easy Call screen. Record a message

25Reference:The PhoneTree Call Status Screen❶❷❸❹❶The File Menu: Allows you to Configure your Client settings (page 6) orto Exit the program.❷The Phone

Reference:The PhoneTree Call Status Screen, continued26Call Status HeadersStatus: Will show Calling (calls are currently in progress), Done (call job

27Reference:The PhoneTree Call Status Screen, continuedPause At: Displays the Pause Call At time you specified on the Call Timestab of the Call Option

Common Questions28Common QuestionsAs a PhoneTree user, you have 24-hour technical support available via e-mail,at [email protected], or on our web

29The PhoneTree WebsiteVisit us at www.phonetree.com, where you have access to free softwareupdates, many answers to frequently asked questions, and a

3Installation:Verify Your PC CompatibilityCongratulations on your purchase of the PhoneTree Network Client! Thismanual will guide you through the inst

Notes30

31Contacting PCSBy PhoneOur technical support staff is available from 8:30 AM to 5:00 PM EasternTime, Monday through Friday at 866.234.2943. To expedi

Telephone Messaging SystemsRegulatory InformationPersonal Communication Systems, Inc.2400 Reynolda Road, Winston-Salem, NC 27106Sales: (800) 951-8733

Installation: Install the Software4Step Two: Install the Software1. Insert the CDInsert the CD in your drive. Choose Start -> Run -> Browse... -

5Installation: Install the Software, continued3. Finish InstallationWhen asked, click the Finish button. Do not start the PhoneTreeprogram at this tim

Installation: Configure Your Client6Step Three: Configure Your Client1.Double-click on the PhoneTree Client icon on your desktop. You will beprompted

7Installation: Configure Your Client, continued3. To create a default folder where all your calling preferences and other datawill be kept, click the

Initial Setups: Call Options8Call OptionsOnce you are finished with configuration, you will see the Call Status screen,which is the main screen for th

9Initial Setups: Call Options, continued❸❹❹❸The Easy Call dialog will appear. From the Setup menu, choose Call Options.❹The Call Times tab will be act