Ge 49-4545 Manuel d'utilisateur télécharger pdf (Page 19)

Your new appliance is a well

designed and engineered product.

Before it left the factory, it went

tnrOLigh rigorous tests, just to

OMrcs. if a o oo

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possible. And you have a warranty

to protect you against any manu

facturing defects during the early

period of your appliance’s life.

Now you can have the same

trouble-free and surprise-free

service beyond the warranty

period. You can buy a General

Electric Service Contract. For one

iow fee. . .usually just pennies a

day. . .General Electric will take

care of any repairs your appliance

needs—both parts and labor. You

are protected for the length of

your contract. Even when costs

go up, you pay nothing more.

Want mors information? There’s

no obiigatlon. You can get infor

mation on Service Contracts any

time. Just write your name and

address, date of installation, and

the model and serial number of

your appliance and send to:

Manager, Service Contracts

General Electric Company

WCE-315

Appliance Park

Louisville, Kentucky 40225

in many cities, there’s a General

Electric Factory Service Center.

Call, and a radio-dispatched truck

will come to your home by

annnint-

ment—morning or afternoon.

Charge the work, if you like. Ail

the centers accept both Master

Card and Visa cards.

Check the White Pages for

“GENERAL ELECTRIC COMPANY”

o7“GENERAL ELECTRIC

FACTORY SERVICE.”

Or look for General Electric fran

chised Customer Care® servicers.

You’ll find them in the Yellow

Pages under “GENERAL ELECTRIC

CUSTOMER CARE® SERVICE” or

“GENERAL ELECTRIC—HOTPOINT

CUSTOMER CARE® SERVICE.”

if you rieed service literature,

parts lists, parts or accessories,

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Centers, a franchised Customer

Care® servicer or your dealer.

if you are dissatisfied wit^s the

service you received, here are

three steps you should follow:

First, contact the people who

serviced your appliance. Explain

why you are dissatisfied. In most

cases, this Vi/iii soive the problem.

Next, if you are still dissatisfied,

write ail the details—including

your phone number—to:

Manager, Consumer Relations

General Electric Company

WCE-312

Appliance Park

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Fmstly, if your problem is still not

resolved, write:

Major Appliance

Consumer Action Panel

20 North Wacker Drive

Chicago, Illinois 60606

This panel, known as MACAP, is a

group of independent consumer

experts under the sponsorship of

several industry associations. Its

purpose is to study practices and

advise the industry of ways to im

prove customer serviee. Because

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and influence, it is able to make

impartial recommendations and

consider each case individually.

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